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Edit: The issue has actually been resolved for us! Check the TechNet post below.
Microsoft has confirmed this is a bug! We have tested on over a dozen machines and setting the dependency of CCMexec on SMSTSMgr has fixed every single one! Basically the CCMExec service has to start before the SMSTSMgr service can.
Hi, I’m new to the whole WIndows world as I’m usually working in Linux. I’m was able to run the first script, but I am confused as to what I should do with the compliance script. I extracted the cab file and I see there is a.resx and a.xml file. Are these configuration files for a command I’m supposed to run. Thank you for posting in Microsoft Q&A forum. To achieve our goal, maybe we could try the following step: 1. We may need to remove our failed deployment from our CM console. We could distribute the changed app to our DP, and then deploy this changed application to our client.
Our SEE will be filing a bug to be fixed in a later version. Try it out everyone and see if it works for you!
Thanks to MikePalmer for a quick PowerShell script to add the dependency!
Script – https://gallery.technet.microsoft.com/Fix-for-Software-Center-b16a6076
Compliance Script – https://gallery.technet.microsoft.com/Add-SMSTSMGR-Service-7524d468
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My first official post with actual content!
Today I am posting about an issue that I have started to see crop up with ConfigMgr 2012 SP1 (no CUs). I have not seen it yet with packages or applications but a few times now with deploying task sequences inside the OS.
Basically the deployment downloads, installs, and reports back success but when you open up Software Center on the client it still shows ‘Installing’.
At first, I attempted a handful of fixes to no avail:
- Deleted the client DDR in the console to remove the deployment
- Uninstalled ConfigMgr client and reinstalled
- Reset WMI repository using Client Center for Configuration Manager 2012
- Checked Maintenance Windows
After a little more research I started researching the WMI classes on the client for the evaluation state. I found the class for CCM_Program but the MSDN article doesnt have any info around the evaluation state, only the CCM_SoftwareUpdate article does. But this gave me enough info to start playing around.
CCM_Program class – http://msdn.microsoft.com/en-us/library/jj155390.aspx
CCM_SoftwareUpdate – http://msdn.microsoft.com/en-us/library/jj155451.aspx
I got in there and browsed around with PowerShell and came up with the following command:
Get-wmiobject–namespace rootccmclientsdk–class ccm_program|selectpackageid,fullname,evaluationstate|where{$_.evaluationstate–ne1} |
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This appears to list all deployments, and I put a filter to only show any that were not in the state 1 or ‘Available’. This gave me the below results:
Note that the task sequence that is stuck has an evaluation state of 14. According to the MSDN article this is ciJobStateWaitServiceWindow. I am not sure if this is an accurate state as this is from CCM_SoftwareUpdate, not CCM_Program but it definitely tells me the state is incorrect.
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Given all my troubleshooting above, my last steps to resolve the issue were to delete the CCM WMI repository and repair the client. I did this again with Client Center for Config Mgr 2012. You can find these options under Install/Repair.
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I am not sure what causes the Software Center to hangup on the status of the deployment, but this method resolved the issue for me!